Shipping Policy

Effective Date: June 25, 2025
Website: www.zentrax.pro
Contact Email: contact@zentrax.pro

At Zentrax, we aim to ensure a smooth and transparent shipping experience. Please review our full shipping policy below to understand how and when your items will be delivered.

🕒 Order Processing Time

Once your order is placed, it is immediately sent to our warehouse or supplier for processing. This stage involves verifying order details, packing the item(s), and preparing them for shipment.

  • Processing Time: 1–2 business days

  • You will receive a confirmation email once your order has been successfully processed and dispatched.

🚚 Estimated Delivery Time

We strive to deliver all orders within the following timeframe:

  • Standard Delivery Time: 7–12 business days
    (excluding weekends and public holidays)

Please note that shipping times can vary based on destination, customs processing, or regional carrier delays.

🌍 Shipping Options & Rates

Below are our current shipping rates by region:

1. United States (USA)

  • Standard Shipping: $5.00

  • Fast Shipping: $8.00
    Faster delivery option for U.S. customers who need their orders a little sooner.

2. Canada

  • Standard Shipping: $20.00

3. All Other Countries

  • Standard Shipping: $40.00
    Includes international destinations outside the USA and Canada.

🎉 Free Shipping Offer

We are currently offering FREE standard shipping on all orders for a limited time.

  • No promo code required

  • Discount will be automatically applied at checkout

  • Valid for all regions and products

Take advantage of this special promotion while it lasts!

📦 Shipment Tracking

Once your order has shipped, you will receive an email containing a tracking number and a link to track your package in real time. Please allow up to 48 hours for tracking information to update.

📌 Additional Shipping Notes

  • Shipping carrier: We partner with reliable global logistics companies to ensure timely and safe delivery.

  • Remote or rural areas: May experience slightly longer delivery times.

  • Customs & import duties: Orders shipped internationally may be subject to customs fees. Zentrax is not responsible for any additional import duties or taxes charged by your local customs office.

❓Questions?

If you have any concerns or questions about your shipment, feel free to reach out to our support team:

📧 contact@zentrax.pro
🌐 www.zentrax.pro

We’re here to help!